Americans are increasingly being presented with requests for a tip - with prompts spilling out from bars and restaurants and into stores, take-out chains and even self-service machines. So-called 'tipflation' has been in part sparked by the mass-adoption of iPad checkout screens which offer customers the chance to add gratuity. Such systems boomed in popularity during the pandemic when retailers stopped accepting cash due to fears notes could spread Covid-19.
Tipped over the edge! Three quarters of Americans report leaving gratuity which is at least 10% higher when presented with hated check-out screens – with a third admitting they feel pressured to pay extra
